How to register your TAN at TRACES: FAQ

      27 Comments on How to register your TAN at TRACES: FAQ

TRACES stands for TDS Reconciliation Analysis and Correction Enabling System and has been set up by TDS Centralised Processing Cell of the income-tax department.

TRACES will integrate the following components:

  • Tax information Network
  • Automated TDS Challan Matching
  • TDS Defaults Processing
  • IVR/ Call Centre
  • Web Portal

New Web Portal : https://www.tdscpc.gov.in

How to register at TRACES, FAQ is given below:

I am a registered user in TIN. How do I login to TRACES?

If you already have a TAN Account in TIN, you can use the existing User Id and Password as in TIN to login to TRACES. However, if you are not able to register on TRACES using existing User Id and Password, you can register as new user on TRACES.

 I am a registered user at TIN but I have forgotten my User Id and / or Password. How do I register on TRACES?

If you are not able to register on TRACES using your TIN User Id and Password (for your TAN Account), please register as a new user. Click on ‘Register as New User’, select type of user as ‘Deductor’ and proceed. This will create your new profile as deductor in TRACES and you will be able to login to TRACES after you activate the account.

 How do I activate my account?

After completing registration, you will receive an activation link and activation code on your email id registered with TRACES. You will also receive an activation code through SMS on your mobile number registered with TRACES. Click on the activation link and enter User Id and the activation codes received through email and SMS and proceed. After successful activation, you can log in to TRACES. Click here  for more details.

When I provide my TAN and Token Number, I get the message ‘Invalid details’. Why?

Token Number (Provisional Receipt Number) provided must be of any accepted Regular statement filed by you on or after April 1, 2010 or of any accepted Correction statement filed by you from April 1, 2010 to October 15, 2012.

What are the details that I need to enter in the registration form?

For Deductors:

  • Step 1
    • TAN of Deductor
    • Token Number of any accepted Regular statement filed by you on or after April 1, 2010 or of any accepted Correction statement filed by you from April 1, 2010 to October 15, 2012
  • Step 2
    • Token Number of the regular statement corresponding to the Financial Year, Quarter and Form Type displayed on screen
    • Challan details of one particular CIN which has been mapped to at least three deductee rows. If there is no such challan, please enter details of challan having maximum number of deductee rows
  • Step 3
    • PAN of Deductor
    • PAN of Authorised Person (person responsible for deduction of tax at source)
    • Date of Birth of Responsible Person as in PAN database
    • Designation of Responsible Person
    • Communication Address
    • Mobile Number
    • Email Id

For Tax Payers:

  • Step 1
    • PAN of Tax Payer
    • Date of Birth as on PAN Card
    • Name as in PAN database
      • Option 1 Details from Form 26AS or salary slip (in case of salaried persons). Provide TAN of deductor who has deducted TDS / TCS, month & year of deduction and Amount of tax deducted
      • Option 2  Details of any tax paid by you. Provide Assessment Year for which payment was made by you, Challan Serial Number of the challan using which payment was made and amount as per the challan
  • Step 2
    • Communication Address
    • Mobile Number
    • Email Id

The Token Number that I have provided on Step-1 is different from the Token Number which appears on Step 2 of registration process. Why is it so?

 Token Number (Provisional Receipt Number) that is displayed on Step 2 is for the last accepted regular statement.

 In Step 1, you can enter Token Number of any accepted Regular statement filed by you on or after April 1, 2010 or of anyaccepted Correction statement filed by you from April 1, 2010 to October 15, 2012.

Hence, Token Numbers in Step 1 and Step 2 are not required to be same.

I have entered incorrect communication details (Email Id or Mobile Number) during registration. What should I do now as I am not able to activate / login to my TRACES account?

Please wait for 24 hours for your account to be deactivated and try again.

Your registration process is valid only for 24 hours and you must activate your account within this time using the activation codes sent through Email and SMS.

During registration, please ensure to verify your details in the Confirmation Screen (Step 5). In case of any incorrect details, click on ‘Edit’ to change your details.

 How can I ensure that I have entered correct communication details (Email Id or Mobile Number) during registration? Can I edit this information before submitting my registration form?

During registration, please ensure to verify your details in the Confirmation Screen (Step 5). In case of any incorrect details, click on ‘Edit’ to change your details.

What is Authentication Code?

Authentication code is generated when you clear validation details for a statement for certain functionalities such as Download Form 16 / 16A, Download NSDL Conso File, Download Justification Report, etc. Authentication code generated for a particular statement will be valid for the calendar day (i.e., an authentication code generated on 10-Dec-2012 can be used only on 10-Dec-2012 to clear validation details for the same statement. It will not be valid the next day).

 Why does TRACES have different types of Authentication Codes?

There are two types of validations after which Authentication Code will be generated.

Statement Specific Validation On this screen, details about a particular statement will be asked.

 For e.g., If you want to download NSDL Conso File for Financial Year 2010-11, Quarter 2 and Form Type 24Q, you have to provide challan details and PAN-Amount details for this statement. The Authentication Code generated will be for that particular statement

Generic Validation  On this screen, details about a generic statement will be asked.

 For e.g., If you want to update your profile, you have to provide challan details and PAN-Amount details about a generic statement will be asked. The Authentication Code generated will be for the FY, Quarter and Form Type displayed on the validation screen

It is advised to copy and save the Authentication Code so that you can reuse it for that day for the same statement.

Should I enter Authentication Code if I am trying to clear validation details for the first time during a day?

No. While trying to clear validation details for first time, you will not have the Authentication Code, hence you are not required to enter this value. You can proceed by entering other details for validation on this screen (i.e., Token Number, CIN / BIN Details and PAN-Amount). On completion of validation, Authentication Code will be generated and displayed when you proceed to next page.

Is it mandatory to enter Authentication Code?

 No. If Authentication Code has been generated for the statement for which you are filling up validation details, you can enter it in the field provided for the same. It will facilitate users to avoid filling up validation details repeatedly in case user logs in again at different time of the day. If it has not been generated or if you have not saved it, you can proceed by entering other details on this screen (i.e., Token Number, CIN / BIN Details and PAN-Amount).

 What is the advantage of Authentication Code?

Authentication Code is generated to facilitate users to avoid filling up of validation details repeatedly in case user logs in again at different time of the day.

Can I download NSDL Conso File for a quarter for which correction statement has been filed after 18-Oct-2012?

No. Such Conso file will not be available presently. Communication regarding the same will be published on TRACES once the Conso file will be available.

I am not able to download Justification Report. Why?

 Justification Reports can be downloaded till Financial Year 2011-12. Justification report will not be available if your statement has no defaults.


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27 thoughts on “How to register your TAN at TRACES: FAQ

    1. maithilee dhanawade

      i am giving all the valid details of challan and deductee but i am getting comment that “requested resource could not found” please help me.

      Reply
  1. Kulbir Singh

    Dear Sir/Madam,

    1. I had tried several times for login with TRACES, but unable to do so. After submission of data successfully, msg showing in my E-mail iD , as ” Verification data incorrect”.

    2. May i request u to please assist me in this regard.

    Best wishes

    Kulbir Singh

    Reply
  2. Shiv

    Hi,

    While creating new user account in TRACES i am getting email that “Registration has not been processed due to incorrect verification data entered during registration request submission”.

    I have tried several time and i am getting same result. Could some one help me with this.

    Reply
    1. Hitesh Kumar

      Have you resolved this?
      I am also getting the same error, tried many times always getting

      “Registration has not been processed due to incorrect verification data entered during registration request submission. Please raise another registration request with correct verification data.”

      If any one know the fix please update …

      Thanks,
      Hitesh

      Reply
  3. D S Rindhe

    Till now I have tried to register on Traces site 7 times. I am NRI trying to register from U.A.E. Every time I get message registration failed due to incorrect data. I contacted to support site each time I received very standard and funny reply – Enter correct data. Is it possible to provide tel number. Also I have question I keep on paying tax but do not create login is there any impact. This is most unprofessional process I going through wasting lot of time

    Reply
  4. nhs market

    Thank you for aother informative website. The plaxe else may just I get that type of injfo written in such a perfect
    approach? I have a undertaking that I amm simply now operating on, and I’ve been at the glance out for such info.

    Reply
  5. RIP

    i have lost the last financial year token No. so i want to some correction in tds so pls help me to get the last year tds token nos as per as possible

    Reply
  6. Arvind

    When i am trying to register as a new user, i am getting below error even though i have entered correct data

    The details provided in Option 2 are not valid. Please enter valid details.

    Option 2 involves:
    Assessment Year
    Challan Serial Number (e.g. 50920)
    Amount (Rs.) (e.g., 1987.00)

    I have done TDS payment but not able to register

    Reply
    1. Rajkumar Kadaneri

      just fill your challan number with the strating of 0..Mostly challan number 4 digits just add 0 before of it .thats it.hope it will help to all.

      Reply
  7. Ravi mehra

    I have been trying to register in Traces. I am an NRI leaving in Bahrain and have paid the TDS via form 26QB. However, when I tried to register in Traces to download Form 16B, it says registration failure and I have only been asked to send a screen shot of step 1. I don;t know what is exactly wrong and how to proceed. Also, can anyone mention as to what should I fill in the place for ‘Chalan Serial No’. This field accepts only upto 5 characters, and my Ack no. is around 9 characters.

    Appreciate if anyone can help me resolve the above and also provide me the contact no. for Traces helpdesk.

    Regards
    Ravi

    Reply
  8. Atul Sachdeva

    Dear Sir,

    I paid TDS via Form 26 QB. But, I am unable to register on the website.

    I tried to register with the Challan number I received in the receipt from HDFC bank against TDS but it does not work.

    It seems that I cannot login unless I have a TAN Number. Can you please confirm if TAN number is necessary to obtain Form 16B. Should I apply for it now?
    I live in Germany and do not know a lot about the process ofcourse and need some help.

    Can someone offer some advice.

    BR/AS

    Reply
  9. Montfort Community Development Society

    After Registration and activation, when I tried to enter using my Login ID, password and TAN no, the message I get is “Account blocked.Try after one hour”
    If I try after an hour, the same message appears. I have tried Five to six times to re register. All in vain. Kindly help

    Reply
  10. Subodh Vaidya

    The form 16A provided by my bank mentions the date on which the interest was credited & tax deducted as 31-Dec-2014. The Date on which the tax was deposited is 05-Jan-2015. When registering as tax payer using option 1, what is the month-year I should use?
    Thanks

    Reply
  11. K REJIESH

    Dear Sir,

    Please let me know how to find missing characters in TDS TOKEN NUMBER (correction statement) for which original statement receipt is missing for year 2009-10 / 2010-11.

    Regards,

    Rejiesh

    Reply
    1. Swathi

      Today I registered in the TRACES website as a new user using the NRI link.
      I have still not received the activation link on my email.
      Any idea when this will be received ?

      Reply
      1. uttam Singh

        oday I registered in the TRACES website as a new user using the NRI link.
        I have still not received the activation link on my email.
        Any idea when this will be received ?

        Reply
  12. Shivprakash Gupta

    I had got my tan number but I am unable to pay TDs in bank. Bank employees are stating that your tan number is not in tan list what should I do

    Reply
  13. maithilee dhanawade

    i am giving all the valid details of challan and deductee but i am getting comment that “requested resource could not found” please help me.

    Reply

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