CPC (TDS) reminder to Deductors for Closure of Taxpayer Grievance Tickets in their In-boxes

Date of communication: 26/05/2016

Dear Deductor,(TAN: XXXXXXXXXXXX)

The Centralized Processing Cell (TDS) has provided an integrated platform for taxpayers, deductors & assessing officer. The objective of the functionality is to provide the taxpaying citizen to report missing TDS credits in their 26AS account directly to the deductors and assessing officers for its quick resolution.

As a key stakeholder to TDS administration, the onus to provide resolution to the aggrieved taxpayer, lies with the Tax Deductor in case of anyissue regarding Tax Credits in 26AS or timely issuance of correct & valid TDS Certificates. Deductors are advised to constantly monitor the tickets raised by their deductees (taxpayers) to address their grievances at the earliest.

It has been observed that tickets raised by the Taxpayers are pending with you for closure and the details are as follows:

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Attention: For closure of the above ticket(s) , you are requested to Login to TRACES, Navigate to “Communications” menu and view the tickets as follows:

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You may file correction statement/original statement, as the case may be, to ensure complete and correct reporting in respect of aggrieved taxpayers. In case, you have not entered into any transaction with the concerned taxpayer, you may report the same in the “provide clarification” column. Your co-operation with respect to the above will be highly appreciated. CPC (TDS) will be glad to provide you any assistance in closure of tickets and you can write to ContactUs@tdscpc.gov.in or call our toll-free number 1800 103 0344.

CPC (TDS) is committed to provide best possible services to you.

CPC (TDS) TEAM

Source: TRACES

2 thoughts on “CPC (TDS) reminder to Deductors for Closure of Taxpayer Grievance Tickets in their In-boxes

  1. TVS

    CPC’s job is “done an closed” once he says “trfd. to AO” an his job is done…U can’t even stop to wonder why the hell these guys are paid their salaries+perks when they DO NO SERVICE to HELP the Afflicted Tax Payer…

    Reply
  2. TVS

    Things as simple as verifying from the 26AS the TAXES PAID irrespective of the Tax Payer’s or Traces System errors in Upload of ITR and thus resolving the issue Directly by CPC…instead of beating about the bush by the CPC and eliciting helpless responses from the TAX ITR uploader

    Reply

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